About Us

Welcome to Authorized Access. We’ve been established for over 20 years, working with both commercial and domestic customers, providing peace of mind through cost effective security solutions.

As a Master Locksmiths Approved Company, our staff are not only highly trained and experienced but have been fully police checked.

Security can be Sensitive

We are aware that security can be a highly sensitive issue. But remember Security is a selfish thing, we can not stop crime but by improving YOUR security, the criminal moves down the street to the next weakest link.

As a highly reputable and long standing company, our customers include Local Authorities, Primary Care Trusts and Age Concern to name but a few.

Working with vulnerable groups is our speciality.

Why Use Authorized Access?

  • Authorized Access is a Master Locksmiths Association approved company which means that we are regulated by our industry lead body.
  • All staff have enhanced CRB disclosures which means you have peace of mind and are able to trust who we are.
  • We have been in business for over 20 years, this means we have the experience and ‘know how’ to advise you appropriately.

Customer Service Ethos

We at Authorized Access would like to state the principles and ideals by which we endeavour to conduct business. The following is a list of these rights we consider implicit to our customers.

We would expect to be challenged if we ever withhold any of these rights.

As a customer of Authorized Access you are entitled to:-

  • Be treated as an individual with courtesy, friendliness and respect.
  • A guarantee of satisfaction or a refund if this can not be achieved.
  • Expect us to keep our appointments and should a delay occur, communicate this with you immediately.
  • Helpful and honest advice given by knowledgeable, trained staff.
  • Peace of mind from knowing we have extensive insurance cover in the unlikely event of an accident.
  • Be treated as WE would expect to be treated when WE are someone else’s customer.